A handful of lucky designers are still enjoying a business model that most graphic design studios have now accepted as a thing of the past. For most of us, gone are the days when studios were relied on for answers to any and all design related questions. As it has happened in most industries, the Internet has leveled the field of information accessibility, and consumers are using the tools of the web to shop around for everything from cars to candles. Design is no exception, and clients are becoming increasingly aware of bargains to be had on the web. The question is no longer whether design studios can compete with an ever-growing population of amateur designers who offer prices far below what the studios must charge. We have known for some time that studios simply cannot lower their rates enough to match the bargain freelancers. The new question is how can design companies leverage these same new technologies of information and production to create a process that is cheaper, faster, and more competitive? Additionally, what can today’s design studio offer clients that the bargain basement solo designers cannot?
If only it were as simple as stating the case to your clients that well-established and experienced design studios offer a superior product and consulting expertise that your less skilled and informed competition cannot match. The fact is, clients are most often swayed in their decisions by price, and they are not so easily convinced that experience is something worth investing in. While the more savvy clients know the value of an experienced design studio, in this economy even the best clients are looking for ways to cut costs, and unfortunately design is becoming a more frequent target of financial scrutiny. Consider these cost concerns, along with the increasing resourcefulness of clients when it comes to the web and finding alternative resources, and you will begin to see the difficult position many studios are finding themselves in.
Today, clients question every expense. While in years past it was easy to get a client to sign off on a dozen Getty images for an annual report, today the more informed client is well aware of the new alternative resources available, and is not so willing to dish out $300 per stock image.
The trick for studios is going to be balancing their need to maintain a high level of quality and expertise, while utilizing some of the lower cost methods that clients have come to expect design studios to use in order to remain competitively priced. This means venturing into territory that some studios had hoped to avoid entirely, sometimes well outside of the comfort zones that they have become accustomed to. However these changes fall well within the realm of the “evolve or die” mantra, and the studios that refuse to adapt will soon find their email inboxes devoid of client contact.
The good news for studios is that the new alternative resources on the web are becoming an increasingly reliable source of good content. Quality design resources can be found at affordable prices, allowing you to cut costs and keep clients happy with both the final product and the final invoice. All while ensuring that you don’t have to sacrifice the quality of your resources or the end result of your designs. The term “stock” no longer applies to just photography, and bargains can be found in stock vector illustrations, Flash animation and actionscripting, video clips, 3D renderings, and audio clips. Even websites can be created using out-of-the box template solutions to develop some site elements and functions. Your client may be looking for a website design and build at a reduced price, and now you just might be able to deliver it with some creative purchasing. Thanks to istockphoto.com, you may be able to find the perfect Flash banner for that website for just a few dollars, instead of tasking your in-house staff with the job and going over budget.
Best of all, most clients are on-board with these new solutions. Some are not only aware of sites like istockphoto, but they actually encourage their design studios to use these resources to find suitable content at a fraction of traditional prices.
It’s a strange new world out there for design studios, one that pits creativity against pressing budgets with increasing ferocity. The studios that are surviving the transition, though, are the ones that are finding ways to use these new resources to stay competitive. Keeping your clients coming back is now a matter of delivering all of the same services you have previously provided, including expert consulting and project management, while doing so at lower costs and in less time. The new design economy is one in which the educated client is demanding more for less, while the thriving design studio is finding more useful and less expensive resources to deliver what the client needs.